Client calls with the issue of computer not booting up to the operating system. We attempted routine troubleshooting steps on a Dell OptiPlex 9020 SFF workstation that was stuck on Dell BIOS screen. We were unable to resolve this problem over the phone. Trypticom’s technician made an on-site trip to diagnosis the issue further. The…
Outsourced IT Support Can Save You Money
Outsourced IT support is an affordable alternative to hiring a team of on-site IT professionals. The majority of businesses, big and small, run on technology, and those who do not, soon will.
When technology is working correctly, it is a miraculous invention that makes the lives of those that use it easier. Unfortunately, there are times when it can be confusing. The ins and outs of technology can be hard to learn to the fullest capacity. However, IT professionals have spent their education training in all aspects of technology and understand the intricate details of it.
Benefits of hiring outsourced IT professionals:
#1 Fewer costs
Hiring and training any employee is a costly and time-consuming endeavor. Hiring in-house IT support is even more complicated. In order to hire the right people to service the technology, another expert must be hired to train those individuals. This adds a whole additional team to a business which equals more money and more complications. Outsourcing IT support is less costly and more convenient. They will be there when they are needed, but they are not there unnecessarily, getting paid to sit around.
#2 Less security risk
Having an in-house team of IT employees may seem like the best route to keep company security intact, but the opposite is actually true. In-house teams often become too comfortable with their duties and make sloppy mistakes that could lead to a security breach. An IT support team that is outsourced has more experience with a variety of hackers and their techniques because they have dealt with more of these cybercriminals. An outsourced team can prevent hacking from occurring and if it does happen, they can help remedy the problem, something that saves money in the long-term.
#3 More expertise
A company that has an in-house IT team has a fixed level of expertise on hand. If a problem arises that this team does not understand, they will outsource the problem anyway. It is better to have unlimited expertise in reach by knowing outsourced IT support is only a call away. These outsourced teams have multiple people on hand who can dissect a problem and fix it and they will only charge for the time they are present so less money will be spent overall since you aren't paying a full-time IT team.
#4 Preserves resources
In addition to saving money and time, if using outsourced technological support, the company will be able to direct their freed-up resources to more important areas of business. With no IT team to train, no employees focused on figuring out technological glitches and more money to work with, a company can funnel these resources into other aspects of the business like consumer satisfaction, quality assurance and company growth. As quoted by author Michael LeBoeuf, “A satisfied customer is the best business strategy of all.”
No matter the size of your business, outsourcing technological support is never a bad idea. Save money, time and other valuable resources today by choosing outsourced IT support and grow your business in the process.
Call us for help
For more information or to schedule an appointment with Trypticom Technologies, request an appointment with our Garden Grove outsourced IT support here: https://trypticomtechnologies.com. Or call us at (949) 202-0027.